Using the toolkit

  • Visioning and planning: FAME Readiness Assessment Tool and FAME Generic Framework guidance– these push partnerships to look at their intentions, their policy drivers, legal powers, information sharing and governance and provide a process within which practitioners, ICT and governance/managers can communicate with each other and learn about the issues underlying the partnership and form an action plan. Beyond that, there is a need to recognise that no issue is on its own. The notion of joined up services has few real boundaries, those that exist, exist because of perceptions.
  • Representation, specification and configuration – using the FAME Demonstrator as a tool for taking account of strategic intentions, existing infrastructures and systems, planned acquisitions and emerging technologies and policies (i.e. towards Government Connect). This tool enables , managers and ICT professionals to work through different views of the problem – real world rich picture, systems view, screen views – in a way that is inclusive rather than putting problem analysis and solution into just the ICT world.

A typical approach would include the following steps using the FAME Readiness Assesment Tool and FAME Generic Framework Guidance as a basis:

  • Form the Development Group. This may be self-facilitated or use external advice.
  • Write the Scoping Statement. This will set out a summary of intended outcomes, multi agency practice vision, the approach to ICT strategy, resources to be shared, the form of the partnership.
  • Discuss the proposed scoping statement with all potential partners, including the voluntary sector, to reach agreement.
  • Establish participation (see Governance)processes for service users.
  • Draft the Business Plan (including the implementation schedule) based on the scoping statement.
  • Explore the legal and policy basis of the multi-agency vision, understand the strategies of partner agencies (see Governance and Information Sharing).
  • Decide the legal framework of the partnership. (see Legal Powers and Responsibilities)
  • Draft the written agreement between the members of the partnership.
  • Define the partnership’s processes including audit and accountability.
  • Draft the Information Governance Framework. (see Legal Powers and Reponsibilities, Information Sharing)
  • Agree information sharing practice.
  • Establish the Partnership Board with the skills to govern multi-agency practice and ICT strategy development.
  • Identify the context of the partnership including the relationships with other partnerships.
  • Agree the Identity Management System and its implementation through ICT. (see Identity Management)
  • Agree the specification of the required Infrastructure. (see Infrastructure and Messages, Events and Transactions)
  • Applying the principles of service orientated architecture use the FAME Demonstrator to represent the envisioning carried out into practice development, ICT strategy and governance.
  • Extend the use of the demonstrator to explore federation requirements. (see Federation)
  • Develop and implement training across all functions and processes including the personal use of ICT
  • Continuously develop and implement a sustainability plan for the partnership. (see Sustainability)

We assume a world of networked agencies. A partnership is formed when a group of such agencies decide to combine their practice in some way to deliver an agreed set of outcomes within an agreed governance framework. It is the contention of the FAME approach that the information sharing that is thereby entailed is best supported by an infrastructural approach to ICT. The list does not assume a definitive; sequence rather earlier steps in the sequence should be revisited as later steps do work that impinges on the earlier, partly formed conclusions.

For information on each section please click on the link: