Glossary

Glossary

Here is a list of frequently used mnemonics and acronyms within FAME. For more jargon- busting click on this link:  http://www.acronymfinder.com

Simply click a letter to show or hide the glossary terms.

A

ABI
Area based initiative
Acceptance criteria
a definition, in measurable terms, of what must be done for the final product to be acceptable to customer & staff for whom it is designed.
ADSS
Association of Directors of Social Services
AESOP
Architectural environments for Smart Organisation Portals (Newcastle Uni)
ALCOs
Arms Length Companies - Government initiative
AMASE
Advanced Multi-Agency Service Environments (Newcastle Uni)
AofCEO
Association of Chief Executive Officers
APLAWS
an Open Source Content Management System developed to assist UK local authorities deliver services online see website
AMASE
Advanced Multi-Agency Service Environments (Newcastle Uni)

B

BGOP
Better government for older people
BS7759
British Standard 7759 - a standard for information security management to which NHS is migrating
Business Case
defines business justification for a project.
BVPI
Best value performance indicator

C

CADT
Central Advice and Duty Team (Wirral)
CAIAT
Customer Advice and Initial Assessment Team (Wakefield)
Caldicott Guardian

A key recommendation of the Caldicott Report, published in December 1987, was the establishment of a network of Caldicott Guardians of patient information throughout the NHS. The Caldicott Guardian is responsible for approving and ensuring that national and local guidelines and protocols on the handling and management of information are in place in accordance with HSC 1999/12 and liaising with Departmental Records Managers as appropriate (Section 6.3 refers). The Committee also made a number of recommendations aimed at improving the way that the NHS handles and protects patient information.

The Caldicott principles define a responsible approach to managing sensitive personal information. This includes obtaining informed consent from the individuals concerned wherever possible, and recording decisions to proceed without consent where required. Obtaining consent needs to be a positive process and not just a paperwork exercise.

Cap Gemini Ernst & Young
technology company - knowledge management see website
Capital Care Alliance
the Local Service Provider for London, led by BT. . Working with the NHS, the CCA delivers and supports the NHS Care Records Service (NHS CRS) across London
Care First
back office systems & service provider to public and private sector organisations see website
CCM
Child Concern Model (Bolton Unlimited)
CEBSS
A Centre for Evidence-Based Social Services (Uni Exeter) see website
Checkpoint report
a (fortnightly) report on the status of work for each work stream leader.
Childspeak
platform for children to express themselves see website
CHR
client held record (NHS)
CIC
Customer Interaction Centre (Bolton Unlimited)
CJIT
Criminal Justice Information Technology
CLIP
Central & Local Government Information Partnership
CMHTs'
Community Mental Health Teams
Communication plan
defines all parties with an interest in a project along with the means and frequency of communication between them
Contact a Family
UK charity for families with disabled children
CPA
Care Programme Approach
CRDB
Care Record Development Board brings together patients, public, social and healthcare professionals in one body to provide clinical and patient input into the development of IT by the National Programme for IT (It replaced the National Programme's Patient Advisory Board and National Clinical Advisory Board in 2004)
CSCI
Commission for Social Care Inspection
CSR
Centre for Software Reliability (Newcastle Uni)
CSSRs
Councils with Social Service Responsibility
CTLD
Community Team Learning Disability
CUSTODIAN
Local e-Government Standards Body's repository of standards and standards related information.see website
CYPU
Children and Young People's Unit

D

DfES
Department for Education and Skills
DGH
District general hospital
DofH
Department of Health
DIP
document imaging process
Directgov
website of public service information, portal to government services (http://www.direct.gov.uk/Homepage/fs/en)
DN
District nurse (PIVOP)

E

EASY-Care
a tool for integrating the assessment of a service user's physical, mental and social well-being.  It has been designed to give a broad picture of a service user's needs from the viewpoint of the service user. It incorporates the assessor's and the carer's view where appropriate.  EASY-Care helps assessors to identify needs and supports person-centred care.  It includes sections for contact and overview assessment, planning care, risk assessment and providing consent. [http://www.shef.ac.uk/sisa/easycare/html/what_is_easycare/easy_text.html]
EBP
Evidence-based practice
ECSoft
now Ciber UK
EDT
Emergency Duty Team ( Wakefield)
EFQM
European Foundation for Quality Management [see website http://www.efqm.org ]
EPR
electronic patient record (NHS)
ERDIP
Electronic Record Development and Implementation Programme, a national co-ordination programme to: support the NHS in addressing the electronic record aspects of Information for Health
ESCR
Electronic social care record
ESD
Electronic service delivery
Exception report
informs a project board if an approved stage of a project is forecast to exceed tolerance levels.
EYDCP
Early Years Development & Childcare Partnership

F

FAME
FrAmework for Multi-agency Environments

G

GMEP
Greater Manchester E-government Partnership
Golden Freeway
a project developed by the Children’s Foundation in partnership with the Department of Child Health at Newcastle University and aims to deliver, via the internet, access to information, services and support to families with children suffering from severe life-limiting or life threatening conditions.

H

HAFs
Health Act flexibilities
HAZs
Health Action Zones
partnerships between the NHS, local authorities, community groups, and the voluntary and business sectors to develop and implement a health strategy to deliver within their area measurable improvements in public health and in the outcomes and quality of treatment and care
Highlight report
a report providing a project board (usually monthly) or programme board (usually quarterly) with a snapshot of project progress
HIMPs
Health Improvement and Modernisation Plans/Programmes
local strategies for improving health and health care and reducing inequalities in health.
HORUS
Standards model for information governance
Holding, Obtaining, Recording, Using, Sharing
HR
Human Resources

I

ICRS
Integrated Care Records Service (DofH)
ICS
Integrated Children’s Services ( Newcastle City); Integrated Children’s System (DfES)
IEG
Implementing electronic government
IFP
Invitation for Proposal. The IFP will include details of the engagement process and a range of particular content requirements such as a costed milestone based plan. It will also identify the main criteria against which the proposal will be assessed for best value for money
IMS
Information Management System
IfSC
Information for Social Care (DofH)
InPractice
legal training consultancy for the healthcare sector.
IPR
Intellectual property rights
IPU-SC
Information Policy Unit
Social Care
IRT
Identification referral and tracking (Lewisham)
ISA
Information sharing and assessment
Issue log
identifies project risks and issues (see also Risk log)
ISU
Implementation Support Unit

J

JIPs
Joint investment plans
JUG
Joined up government

K

KPI
key performance indicator

L

LA
local authority
LAWS
Local Authority Websites National Project. A transactional website framework for local authorities built on pathfinder projects (e.g. Camden APLAWS, Sunderland public access gateways) [see website http://www.localegov.gov.uk/page.cfm?pageid=497&Language=eng]
LB
London Borough
LET
Local evaluation team
LGA
Local Government Association
LGOL
Local Government on Line
LGOLNet
is a key part of the LAWS LGOL National Project, which seeks to enable all UK local authorities to deploy “transactional websites”. LGOL-Net provides the core transaction message processing capability. Within LAWS, the LGOL-Net software may be deployed as stand-alone, integrated to other existing systems solutions or complemented by the optional use of LGOL-Hub for secure email via the UK GSI and a new e-forms transaction engine, which integrates to the APLAWS CMS. [see website http://www.lgolnet.org/]
Liberty Alliance
Created in 2001, the Liberty Alliance aims to establish specifications for "federated" technologies that will allow computer users to access multiple networks through a single sign-on.
LPS
Local preventative strategies
LSP
local service provider

M

MAARF
Multi-agency assessment and referral form (Bolton Unlimited)
MAE
Multi-agency environment
MAIS
Multi-agency information sharing
MAU
Medical Admissions Unit (Wirral)
MET
Modernisation & Efficiency Team (ODPM)
MOA
Memorandum of Agreement
MOU
Memorandum of Understanding

N

NAPC
National Association of Primary Care
NERSC
North East Regional Smartcard Consortium
NHSIA
National Health Service Information Authority [see website http://www.nhsia.nhs.uk/def/home.asp?]
NPfIT
National Programme for IT (NHS)
NPM
New public management
NSFs
National Service Frameworks provide a systematic approach on which to tackle the agenda of improving standards and quality across health care sectors. NSFs set national standards and define service models for a service or care group; put in place programmes to support implementation; and establish performance measures against which progress within agreed timescales would be measured. NSFs are implemented in partnership with social care and other organisations. (NHS)
NSIG
Newcastle Social Informatics Group ( Newcastle Uni)
NWEG
North West E-government Group (Bolton Unlimited)

O

ODPM
Office of the Deputy Prime Minister
OeE
Office of the e-Envoy
OGC
Office of Government Commerce
OPSR
Office of Public Services Reform

P

PAF
Performance Assessment Framework
PARIHS
Promoting Action on Research Implementation in Health Services ( Royal College of Nursing Institute)
PCT
Primary Care Trust
PFI
Private Finance Initiative
PI
performance indicator
PID
process area identifier (IDEA)
PID
Project initiation document (SBI)
Provides a foundation for the initiation of project to which the client and the supplier/s can sign up to. This is equivalent to a 'terms of reference', and defines the project in terms of scope, cost, benefits and objectives
PIVOP
Promoting Independence of Vulnerable Older People (Wirral/Woking)
PPB
Planned programme budgeting
PRINCE2
A structured project management method
Product flow diagram
shows required sequence of delivery of a plans products; identifying dependencies between those products.
Project plan
detailed definition of a project
PSA
Public service agreement
PSBS
Public Sector Benchmarking Service (http://www.benchmarking.gov.uk/default1.asp)
PSP
Public Sector Partner

Q

Quality plan
defines the way in which project quality will be achieved

R

RCT
randomised controlled trial
RDA
Regional development association
Risk log
identifies project risks and issues (see also Issue log)
RSL
Residential social landlords (Bromley)
RYOGENS
Reducing Youth Offending Generic National Solution

S

SAP
single assessment process/protocol/procedure
SATs
Service Action Teams
SBI
Centre for Social and Business Informatics ( Newcastle Uni)
SCIE
Social Care Institute for Excellence
SCIPU
Social Care Information Policy Unit (DofH)
Section 151 Officers
Those Local Authority officers with legal responsibility for reporting on issues of financial probity.
Section 47
CORE ASSESSMENTS (CHILD PROTECTION The objective of local authority enquiries under Section 47 (Children Act 1989) is to determine whether action is needed to promote and safeguard the welfare of the child or children who are the subject of their enquiries. ( Wakefield)
SENCO
Special Educational Needs Coordinators
SENTASS
Special Educational Needs Teaching and Support Service
SEP
Social Enterprise Partnership
SHA
Strategic Health Authority
SHROPDOC
A not-for-profit company formed by doctors in Shropshire to manage their out-of-hours rota.
Social Care Direct
rapid access service staffed by dedicated team of officers forming first point of contact for those who need help from social services
SOCITM
Society of Information Technology Management
SOLACE
Society of Local Authority Chief Executives
SOPIS
Single Older People Information System ( Woking)
SOR
Statement of Requirement
SPRU
Social Policy Research Unit, University of York
SPT
Strategic Partnering Taskforce
SRB
Single Regeneration Budget
SSCs
Sector Skills Councils are independent, UK wide organisations developed by groups of influential employers in industry or business sectors of economic or strategic significance. SSCs are employer-led and actively involve trade unions, professional bodies and other stakeholders in the sector. SSCs are licensed by the Secretary of State for Education and Skills, in consultation with Ministers in Scotland, Wales and Northern Ireland, to tackle the skills and productivity needs of their sector throughout the UK. [see Sector Skills Development Agency website http://www.ssda.org.uk/ssc/sscouncil.shtml]
SSI
Social Services Inspectorate (from April 2004 see CSCI)
Social Services Inspectorate reports provide an overview of inspections undertaken in a particular service area as part of the overall SSI Inspection programme. They will identify good practice and many provide checklists for councils to use to evaluate their local services.
SSP
Shared service planning
SWIFT
A social services management system
SWOP
Specialist worker with older people (Woking PIVOP)

T

TP
Technology partner
Ts & Cs
Terms and conditions

U

Use Cases
Liquidlogic uses a development methodology based on ‘Use Cases’. A use case is a way of describing a process using ordinary language rather than a software developer’s methodology or notation. This means that the process descriptions can be easily understood by both customer and analyst and they can work together to define the user requirements. Each use case describes how the system must behave in response to a particular event or request. They are presented as a table which details the different components of the use case.

V

VESCR
Virtual electronic social care record
viMHR
virtual integrated mental health record (Shropshire)

W

No entries in this category

X

No entries in this category

Y

YISP
Youth Inclusion and Support Panel
YOI
Young Offender Institution
Youth Justice Board
the public body that oversees the youth justice system. It provides expert advice on preventing offending among children and young people through the operation of all aspects of the youth justice system. The Board straddles children’s services and criminal justice, providing a national focus for issues concerning young people at risk of, or already involved in, offending behaviour.
YOT
Youth Offending Teams
One-stop shops for young people who have committed an offence. They consist of youth workers, police, probation, education, health and social services working together to tackle youth crime. YOTs were set up in April 2000, across England and Wales

Z

No entries in this category